0

0

Your Bag (0)

You have no items in your bag

Continue Shopping

FAQ

Company

Where does the name Onomie come from?

Onomie, pronounced ON-uh-mee, is our twist on the suffix “onomy,” which means “the knowledge of.” As a house of chemists and beauty nerds meticulously in the labs creating and clinically testing these skincare & makeup hybrids, we thought this curiously captured our pursuit of intelligently bringing this new family of products to life.

What do these shade names mean?

Onomie is inspired by the belief that smart is beautiful. This is a belief that is built into all aspects of our brand. For our products, this means that we named each shade after impressive historical women. The shades of the Bright Concealing Elixir are inspired by bright historical females who were well ahead of their time and nowadays would be celebrated for their brilliance and wit. The shades of the A.C.E. Illuminating Eye Treatment are named after historical women of genius.

What makes Onomie products different than others?

Onomie was created to simplify beauty by combining clinically-validated skincare formulas with advanced makeup technology to provide multi-benefit products to women who recognize that beauty should not be complicated. We formulate purposefully to simplify daily habits, we speak to customers in a new, approachable way, and we aim to use business to make the world more lovely by doing good through product, our family (team) and giving back to women’s education and empowerment.

How can I learn more about the brand or job opportunities?

We are very selectively adding to our team of exceptionally talented and motivated individuals to help accelerate our efforts. See our careers page for more info.

Curious about what we are up to?

There are so many ways to find out more: Sign up for our email newsletter, follow us @OnomieBeauty on Instagram, Twitter, Pinterest, Facebook and we will keep you in the loop.

Philanthropy

What is She’s The First?

She’s The First sponsors girls’ education in low-income countries with the goal of creating first-generation graduates and our next generation of global leaders. So far, they have sponsored 450 girls which calculates to 1,182 years of education. Learn more about them at www.shesthefirst.org.

How does your philanthropic program with She’s The First work?

As a company, Onomie believes in the importance of education, specifically women’s education. We have partnered with an inspiring organization, She’s The First, who has made it their mission to increase the number of female graduates around the world.

When you sponsor a girl, you give her the chance to live healthier, delay marriage and childbirth, resist domestic violence, secure a better job, earn higher wages, and break the cycle of poverty. Educating girls isn’t just about equality, it’s about the economy. Research consistently shows that educating girls and enabling their participation in the workforce substantially increases a country’s economic output. An extra year of primary school for girls means that they can earn 10 to 20 percent more on average. Currently, the education of girls is the most underutilized resource across the globe.

We give 1% of our time and 1% of our profits every year to support their efforts.
  • When we say we give 1% of our time, we mean that we spend at least 25 hours volunteering and working with She’s the First.
  • When we say we give 1% of our profits, we mean that we donate the difference between the total sales dollars from how much it costs us to make the products to support to She’s the First.

Try At Home

How can I try Onomie products?

Get the Shade Starter Kit for $5 and receive 7 packettes to try out all three of Onomie’s products. Here’s how it works:
  1. Choose from the Fair, Light, Medium and Deep kit based on your skin tone. (Don’t worry! It doesn’t have to be exact because we provide a range of shades for you to test.)
  2. Receive 4 shades of the Bright Concealing Elixir, and 2 shades of the A.C.E. Illuminating Eye Treatment to find your perfect match. Bonus, get 1 universally-flattering Powerful Priming Serum.
  3. For best results, first apply the Powerful Priming Serum all over your face followed by your chosen concealer shade to the under eye area. Then, use a pea-sized drop of the A.C.E. Illuminating Eye Treatment along the top of your cheekbones or outer eye area, and under the arch of your brow.
  4. Found your shade match? Great! Get the full size product and see our clinically-demonstrated results over long-term use. Tip: sign up for auto-renewal and save on each shipment of your favorite Onomie products.

How much product is in each packette?

Each Onomie packette contains enough product for 3 to 5 applications. We want to make sure you love the formula before you decide to purchase.

My friend sent me a free try at home Shade Starter Kit! Am I obligated to make any purchases if I redeem the free Shade Starter Kit?

There is no obligation to make any purchases. We hope you enjoy the free Shade Starter Kit and share the love with your friends, too!

Shipping & Returns

What is your return policy?

Our products are clinically proven to show a reduction in fine lines, wrinkles and dark circles with daily use over time. We recommend that our products be used for 60 consecutive days (or two cycles of cellular regeneration) in order to see results. If you aren't beginning to see results after 45-60 days of use, return our products for a full refund within 75 days.

Where do you ship?

We currently ship anywhere in the United States. More locations are on their way, stay tuned.

What is your shipping policy?

Standard ground shipping is free for orders of $20 or more, and your products should arrive in 5 to 10 business days once the order is processed. Need your products sooner? Select the expedited shipping option when purchasing full size product for an additional fee.

I haven’t received my package. What should I do?

Full size products are shipped via DHL so you can use the tracking number that was sent in your order confirmation email to locate your package. If that doesn’t work, email us at help@onomie.com and we will track it down for you.

How do I change/update my order?

We start fulfilling your order as soon as it is placed so that we can get your order to you in the shortest amount of time. For that reason, let us know about any changes you want to make as soon as possible.

How can I check the status of my order?

You will receive a confirmation email when you place your order, and then again when your package has shipped. For more up to date status updates, check your tracking number which can be found when logging into your account or in your shipping confirmation email.

What if I receive the wrong product?

We apologize for this inconvenience and take full responsibility for this mistake! Email us at help@onomie.com and we will get you the right product as soon as possible.

This isn’t the right color for my skin after all. How can I exchange?

We would love to help find the best shade for you, if you haven't found the right shade through the sampling program or are having difficulty selecting for the sample program, please contact us at ShadeBrigade@onomie.com and we will work with you to find the right shade. Shipping and processing fee for exchanges are free.

Gift Cards

How can I use my Onomie gift card?

Gift cards can be purchased at onomie.com or in our showroom. Just apply your gift card number during checkout. You can also transfer the balance of your gift card by logging in to your account and adding the balance to your account. This will transfer all the balance and your gift card will now be empty. As long as you are logged in to your account, the balance will be automatically applied to your purchase.

How can I check my gift card balance?

Just log into your account and enter your gift card number under the “Gift Card” tab.

When will my gift card expire?

Never!

Can I return a gift card?

Our gift cards are non-refundable. If you’d like to return a purchase made with a gift card, the funds will be credited back to your account. We cannot credit back a gift card.

How long will it take for a gift card to arrive?

Gift cards are sent via USPS and should arrive in five to seven business days. Gift cards ship separately from other items.

Can I ship a gift card directly to the recipient?

Of course! Fill in the shipping address field with their address when checking out and we will take care of the rest. You will also have the option of adding a gift message when checking out.

Do you sell gift cards in your showroom?

Yes, you can swing by our showroom to pick up a gift card (or two or three) or you can order them online and we will send them your way.

Billing

What payment methods do you accept?

We accept all major credit cards and PayPal. Contact us at help@onomie.com if you have a different form of payment you would like to use.

When do you charge my credit card?

We charge your credit card as soon as your order is processed so that we can start fulfilling your order immediately. Let us know if this is a problem and we will come up with a solution.

After a return, how long will it take to see the refund in my account?

We are sorry things didn’t work out. You will be refunded to your original form of payment within ten business days upon receipt.

Products

Where can I buy your products?

Our products are sold through our website, www.onomie.com. There are two ways for you to get your hands on our products:
  • For first time customers, we recommend our starter kit where you can try before you buy to find your shade match.
  • If you already know your shade, go ahead and head straight to checkout. As always, we are here to help. Contact us with any questions.

Are your products all natural?

All of our products contain naturally derived ingredients when possible. We use a combination of plant and lab-based technology to provide multi-benefit products and formulate for efficacy and safety.

Do your formulas contain parabens?

No, we don’t formulate with parabens. Onomie formulates with a combination of tried and true safe ingredients and cutting edge technology. Here are ingredients we don’t formulate with:
  • We don’t formulate with parabens because they are under debate for their safety and found in many cosmetic products.
  • We don’t formulate with phthalates which have been deemed unsafe.
  • We don’t formulate with alcohol because it can strip the skin of its natural moisture barrier and irritate the skin.
  • We don’t formulate with fragrances because they can irritate the skin.

Do you test on animals?

We don’t test on animals for any of our products. We clinically test our final formulations on human skin using scientific instruments and statistically sound sample sizes which are overseen by professional graders and dermatologists. We invest in these expensive tests to ensure your safety and to validate the efficacy of the formulations.

Why does it take 4 to 8 weeks to see results?*

Correcting dark circles and fine lines takes time and best results are seen using the products daily. This is why we formulate hybrids, you will see instant benefits from high purity pigmented makeup and long-term improvement in the health of skin from heaping doses of skincare active ingredients. All products are clinically tested to ensure that you will see results once the ingredients have time to take effect. Good things come to those who wait.

*Results may vary

Is it safe to use the concealer and highlighter together?

Absolutely! The Bright Concealing Elixir and the A.C.E. Illuminating Eye Treatment are developed to complement each other and treat different areas of the eye that are most prone to premature ongoing conditions that make us look tired or not our best.

What are the ingredients in Onomie products?

We are glad you asked. We believe in using the best quality ingredients to create innovative and powerful, yet gentle and safe products. This means that we select ingredients based on their value and proven results – never for marketing purposes. We use a combination of natural, naturally-derived and lab-based technology in order to create the most effective formulas that deliver the promised benefits. Even though these products are potent, they are always formulated with sensitive skin in mind.

All claims that we make are based on clinically demonstrated data and we test each and every one of our products to ensure that the end product is proven to be more efficacious than the ingredients alone.

Where are your products made?

All of our products are created and produced in the US. We are highly involved in the development and implementation process which means that we spend a lot of time in the labs and the factory ensuring only the highest quality products are produced just for you! We obsess over the details and ingredients, nerd out about science, and think about what we want in our products, and then make them even better.

What is the lifespan of the A.C.E Illuminating Eye Treatment, Bright Concealing Elixir, and Powerful Priming Serum after being opened?

The “period after opening symbol” aka the open jar on the backside of the product indicates how long the product is good for after opening. Our products are chocked full of active ingredients: the Bright Concealing Elixir and A.C.E. Illuminating Eye Treatment have a 6-month lifespan and the Powerful Priming Serum has a 12-month lifespan.

Bright Concealing Elixir

How do I apply the concealer?

  1. Dispense a small dot of the Bright Concealing Elixir on the back of your hand.
  2. Use your ring finger to gently pat the concealer from the inner corner of your eye, fanning down and out until you reach the outer corner of your eye. Continue to pat until blended.
  3. Reapply for more coverage on those days when you need a little extra under eye pick me up.

How much product should I apply?

The concealer is very buildable and highly pigmented – a little goes a long way. Start with a small dot and add more if you would like to increase the coverage level.

Can I use the concealer on blemishes or other imperfections I may be trying to cover up?

The Bright Concealing Elixir was designed to treat pesky dark circles, but can be used all over the face to conceal any imperfections.

Does the formula last all day?

The formula has lasting all day coverage to correct multiple skin imperfections. In a panel of 30 women, 86% reported all day coverage.

Does the formula crease?

Unlike other concealers, the Brightening Concealing Elixir is formulated without wax which is prone to settling into fine lines. The liquid form allows skincare active ingredients to treat the skin and is flexible to mold with your skin rather than settling in fine lines. Even more proof – this product was tested on a panel of 30 women and 86% reported no creasing.

I have dry skin. Will this product dry out my skin more?

Infused with intense moisturizing actives, the formula helps skin feel hydrated. Egyptian Lupine Extract, Vitamin E, and Sodium Hyaluronate are all hydration powerhouses that will work within the formula to keep your skin healthy and feeling moisturized all day.

How long will one tube last?

Depending on how much concealer you are applying to achieve your desired coverage and how many applications per day you are using, one tube (0.33 ounces) will last at least 3 months.

Is there a general rule of thumb for choosing foundation color vs. concealer color?

While many experts suggest choosing an under eye concealer one to two shades lighter than your natural skin tone, we like to say it’s personal preference. Whether you select a concealer that matches your foundation exactly or a shade lighter, you’ll be bright-eyed and radiant.

What are the ingredients in Bright Concealing Elixir?

Water, Cyclopentasiloxane, Caprylic/Capric Triglyceride, Cetyl PEG/ PPG-10/1 Dimethicone, Cetyl Dimethicone, Glycerin,Tridecyl Stearate,Butylene Glycol, Hydrogenated Castor Oil, Tridecyl Trimelli- tate, Polysilicone-11,PentyleneGlycol,Al- bizia Julibrissin Bark Extract, Pfaf a Panicu- lata Root Extract, Ptychopetalum Olacoides Bark/Stem Extract, Lilium Candidum Flower Extract, Medicago Sativa (Alfalfa) Extract, Sodium Hyaluronate, Hydrolyzed Lupine Protein, Adenosine, Tocopheryl Acetate, Caffeine, Lecithin, Pentaerythrityl Tetra-Di- T-Butyl Hydroxyhydrocinnamate,1,2-Hex- anediol, Caprylyl Glycol, Dipentaerythrityl Hexacaprylate/Hexacaprate, Caprylyl/Capryl Glucoside, Propylene Carbonate, Triethoxy- caprylylsilane, Stearalkonium Hectorite, Disodium Phosphate, Glyceryl Caprylate, Propanediol, Saccharide Isomerate, So- dium Phosphate, Magnesium Sulfate, Laureth-12, Disodium EDTA, Phenoxyeth- anol, Xantham Gum, Aminopropyl Ascorbyl Phosphate. May Contain [+/-] Iron Oxides CI 77891, Iron Oxides CI 77491, Iron Oxides CI 77492, Iron Oxides CI 77499, Bismuth Oxychloride. N° 00002

A.C.E. Illuminating Eye Treatment

I feel a tingling/warming sensation when I apply the product. Is this a normal reaction?

Everyone’s skin is different. Some people won’t feel anything while others will feel a slight tingling or warming sensation due to the high concentration of Vitamin C. Either is completely normal and safe.

Where and how do I apply the highlighter?

  1. Apply one pump or a small drop of highlighter under or over foundation
  2. Using fingertips, a brush, or a sponge, apply A.C.E. Illuminating Eye Treatment to the outer orbital eye bone (top of the cheek bone and up to the brow bone).
  3. Start at the outer portion of your eye or three-quarters of the way from the inner corner of your eye. Pat along the top of the cheek bone and gently pat out towards your temple and up along the brow bone to achieve an illuminated, ‘lit from within’ look.
  4. Alternatively, mix with foundation or concealer for an allover glow

You say 10% Pure Vitamin C is present? Is this a high percentage?

Every ingredient works differently. Some ingredients function optimally at low concentrations while other ingredients function most optimally at high concentrations. Vitamin C works most effectively at a concentration of 10% or greater. All of our products are formulated for efficacy, using ingredients at their optimal levels. We do the work so you don’t have to.

10% Vitamin C is potent. Is it safe?

While 10% is potent, we formulated the A.C.E. Illuminating Eye Treatment with a combination of ingredients to be gentle and safe.

Does the formula last all day?

Lasting all day coverage to correct multiple skin imperfections. In a panel of 30 women, 90% reported long lasting coverage.

Does the formula crease?

The liquid form allows skincare active ingredients to treat the skin and is flexible to mold with your skin rather than settling in fine lines. Even more proof – this product was tested on a panel of 30 women and 97% reported no creasing.

What are the ingredients in A.C.E. Illuminating Eye Treatment?

Cyclopentasilox- ane, Ascorbic Acid (Vitamin C), Dimethicone, Polysilicone-11, Ethylhexyl Hydroxystearate, Cetyl PEG/PPG-10/1 Dimethicone, Pan- thenyl Triacetate (Vitamin B), Silica, Disteardimonium Hectorite, Ethyl- hexyl Palmitate, Polymethyl Meth- acrylate, Tocopheryl Acetate (Vitamin E), Retinyl Palmitate (Vitamin A), So- dium Hyaluronate, Dimethylmethoxy Chromanol, Laureth-12, Trihydrox- ystearin, Creatine, Propylene Car- bonate, Adenosine,Amorphophallus Konjac Root Powder. May contain (+/-) Mica, Titanium Dioxide, Iron Oxide, Carmine. N° 00001

Powerful Priming Serum

How do I apply the priming serum?

  1. Apply a small amount to clean skin starting at the center of the face and moving outward in small, gentle motions.
  2. Gently pat into the skin for even coverage. The lightweight fluid primer takes about a minute to set.
  3. Optional: Once the formula is dry, apply your foundation, tinted moisturizer, or BB cream on top for a flawless, radiant finish. Can be used over or under moisturizer.

Can I use this product day and night?

Certainly! We recommend using day and night for best skin improving results.

How long will one bottle last?

Depending on how much priming serum you apply and the number of times per day, one tube (1 fl oz / 30mL) will last at least 2 months.

What are the ingredients in Powerful Priming Serum?

Water (Aqua), Cyclopentasi- loxane, Polysilicone-11, BIS-PEG-18 Methyl Ether Dimethyl Silane, Maris Aqua, Propane- diol, Porphyridium Cruentum Extract, Bellis Perennis (Daisy) Flower Extract, Salix Nigra (Willow) Bark Extract, Polymethyl Methac- rylate, Dimethicone, Butylene Glycol, Larrea Divaricata Extract, PEG-8, Caprylic/Capric Triglyceride, Squalane, Sodium Hyaluronate, Phenoxyethanol, Bidens Pilosa Extract (Black- jack Botanical), Elaeis Guineensis (Palm) Oil, Gossypium Herbaceum (Cotton) Seed Oil, Linum Usitatissimum (Linseed) Seed Oil, Glycerin, Benzyl Alcohol, Ethylhexylglycerin, Tocopherol, Ammonium Acryloyldimethyltau- rate/VP Copolymer, 1,2-Hexanediol, Caprylyl Glycol, Sodium Hydroxide, Sodium Acrylates Copolymer, Lecithin, Mica, Titanium Dioxide, Acrylates/C10-30 Alkyl Acrylate Crosspoly- mer, Disodium EDTA, Tocopheryl Acetate (Vitamin E), Aminopropyl Ascorbyl Phosphate (Vitamin C), Adenosine

Shades

How do I find my correct shade?

Our products are sold exclusively through our website, www.onomie.com.
  • If you want to try before you buy, we have a Try At Home program designed for this purpose.
  • Already use a concealer? Use the Shade Translator to find your Onomie shade based on your existing concealer.
  • If you have any reservations, contact us at ShadeBrigade@onomie.com and we would be happy to help!

Can I try on the products in person?

Our products are sold exclusively online at www.onomie.com. If you are in the NYC area, you can visit our showroom. Otherwise, you can get the Shade Starter Kit for $5 and receive packettes of all three of Onomie’s products.

Why do the shades look different on my computer?

Colors vary based on your personal screen and computer settings. The most accurate way to judge the color is by the actual shade which you can get your hands on by sampling or purchasing. Get the Shade Starter Kit for $5 to try 4 shades of the Bright Concealing Elixir, 2 shades of the A.C.E. Illuminating Eye Treatment, and a bonus packette of the Powerful Priming Serum. Find out more about our Try At Home program here or use your existing concealer to find your Onomie shade here.

Join The House of Beauty Nerds!

Our Guarantee

Our products are clinically proven to show a reduction in fine lines, wrinkles and dark circles with daily use over time. We recommend that our products be used for 60 consecutive days (or two cycles of cellular regeneration) in order to see results. If you aren't beginning to see results after 45-60 days of use, return our products for a full refund within 75 days.